ALL DELIVERIES ARE DONE BY APOINTMENT ONLY. "ETA TO DA STATUS" DOES NOT CONSTITUTE A DELIVERY APPOINTMENT DATE TO CUSTOMER.
IF YOU HAVE NOT RECEIVED A CALL FROM THE DELIVERY AGENT TO CONFIRM A DATE YOUR ORDER HAS NOT YET BEEN SCHEDULED FOR HOME DELIVERY.
Submitted - Notified by Vendor an order exists but goods are not yet in Alero's possession at this time
DC - Distribution Center
DA - Delivery Agent
ETA - **ESTIMATED**< Time of Arrival to a DA or DC as indicated
Received in Toronto/Vancouver/Montreal - Goods have arrived at Distribution Center for furtherance, this does not mean at delivery agent for delivery
Arrived At Delivery Agent - Goods are at delivery agent location. Agent will be calling to book delivery appointment.
LVM - Delivery Agent has left a voice mail with customer to attempt to book delivery appointment
- Someone 18 or older must be able to sign for a delivery.
- Please complete the delivery survey on bill of lading when signing for your delivery.